Platform · How it works

A digital workforce on top of the software you already run.

Not a chatbot, not a point solution and not another system to migrate to. A team of specialised agents that finishes the coordination work between your systems.

No migrationAPI or on screenEvery action logged
Platform architecture7 layers
01Channels02Agents03Company Brain04Execution05Your systems06Control Center07Security and governance
_Architecture

Seven layers, one system.

Each layer has one job. Together they turn an inquiry into a finished, documented case.

Layer 1 of 7

Channels

Phone, email, WhatsApp, portals and web forms. Requests are understood in the sender’s language and matched to the right property, unit and person.

In a real caseA WhatsApp photo and a phone call about the same leak become one case.
_Agents

Three agent types, one team.

Specialists that hand work to each other like colleagues, and hand it to you when it needs a person.

Inbound call · your number21:15 · German · live
TranscriptWater is dripping from the bathroom ceiling.Is there a light or socket close to it?Yes, the ceiling light.
Classified
UrgencyHigh
Unit3B
RiskElectrics
NextMaintenance
Handed to the maintenance workflow agent0:42

Voice agents

Reachable by phone around the clock. They hold a real conversation, ask diagnostic questions, classify urgency and start the right workflow.

Nightly sync · 248 units03:00
PMSTenant record updatedDone
Bank feed9 of 9 payments matchedDone
DMSInvoices filed per propertyDone
LedgerOne amount does not matchFlagged
Gap flagged, nothing overwrittenUnit 14 · €1,240 vs €1,204

Workflow agents

Back-office operators that sync data across systems, match invoices, track deadlines and file documents.

Legacy PMS 9.4 · New order
Unit3B, Hofstraße 12
ContractorPlumber Krause
VisitMon 08:30
Save
08:31:09Typed contractor
08:31:12Verified vs case
08:31:14Saved, logged

Computer-use agents

They navigate legacy screens as a trained person would: see the fields, click, type and save. Every action is logged.

WorkingQuotes comparedStep 3 of 5
Quotes3
Lowest€680
Needs youApprove €680Above your €500 limit
OwnerWEG Hofstraße
Wait12 min
ApprovedPlumber bookedMon 08:30
ByJ. Brandt
LoggedYes
Case 4821Paused for you, then resumes

They bring you in at the right moments

Agents pause at the checkpoints you set and wait for a decision, then pick the work straight back up.

_Company Brain

Your rules, not a template.

Generic AI guesses. Lyntcube works from what your firm actually knows, so every agent follows your rules, your vendors and your exceptions.

Properties214 buildings, units and owners
VendorsPreferred trades per property
SOPsHow your team handles each case
Company BrainYour rules
SLAsResponse times per contract
ExceptionsThe owner who wants a call first
Compliance historyEvery certificate and inspection
Rule applied · SOP 4.2Spend above €500 on Hofstraße 12 needs owner approval.Source: management agreement § 7
_Control Center

Powerful enough to act. Controlled enough to trust.

Agents run the routine. Your team keeps every decision that matters, with a full record of what happened.

Approval thresholdsYou set the limits per workflow, per role.
Who can do whatAgentManagerOwner
Order contractor up to €500
Send reminder 1 and 2
Approve quote above €500
Escalate to attorney
Every action loggedTimestamped, inspectable, replayable.
21:15:04Call answered, tenant 3B identified
21:16:40Case 4821 created, urgency high
21:18:02Three quotes requested
08:02:11Quote €680 sent for approval
08:05:37Approved by J. Brandt
Live dashboardsSLAs, compliance and arrears, not Excel lists.
SLA met96%
Open cases38
Arrears 60+4
Human overrideAny case, any moment, one click.
Case 4821 · water leakAgent paused at step 3
Tenant asked to speak to a person.
Take overLet agent continue
Full history and next steps travel with the case.

Point, click and connect.

Through an API where one exists, on screen where it does not. Your systems stay the system of record.

See all integrations
OutlookWhatsAppHaufeDOMUS lyntcube DATEVistaSharePointExcel
_Live demo

See the platform on your own case.

30 minutes. Bring one real inquiry, anonymised.

30 minutes On your own case No commitment