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Changelog

New workflows, improvements and guides from the Lyntcube team, in plain words. Newest first.

Product6 Oct 2026v0.9
Every agent action logged
Evidence linked to each step
Replay any case
Filter by agent or property
Take over in one click

No black box: every agent action, on the record

Major features

A full action log for every agent

Each step is recorded with a timestamp and the agent or person who took it, from the first message to the final write-back into your systems.

Find it under Security and trust → Observability

Evidence linked to every action

Each action links to the documents, messages and limits it was based on, so your team can check the work, not just the result.

Find it under any case → Activity
Improvements
Case replayOpen any case and step through it action by action.
FiltersSearch the log by agent, workflow, property or team member.
Take overPause an agent or take a case over with one click. The log records that too.
Product29 Sep 2026v0.8
Rent charges generated
Payments matched to tenants
Arrears reminders on time
Payment plans tracked
Ledger updated daily

Rent collection, agent by agent

Major features

Four specialised agents for rent collection

A charge agent, a matching agent, an arrears agent and an accounting agent each run one step of the cycle and hand the result to the next.

Find it under Solutions → Property Management

Payment matching from the bank feed

Incoming payments are matched to the right tenant and charge, including partial payments and transfers with the wrong reference.

Find it under Property Management → Rent collection
Improvements
Payment plansAgreed plans are tracked and missed instalments flagged.
Escalation rulesReminders follow your timing and tone. Legal steps always wait for a person.
Daily ledgerEvery charge and payment is booked the same day, not at month-end.
Product22 Sep 2026v0.7
Certificates tracked per property
Inspections booked
Vendors chased
Non-compliance flagged
Status across all sites

Compliance on autopilot

Major features

Compliance tracking per property

Certificates, statutory inspections and permits are tracked for every property, with deadlines in one view.

Find it under Solutions → Property and Facility Management

Non-compliant properties flagged first

Properties with lapsed or missing certificates are highlighted before the deadline passes, so your team sees what needs attention first.

Find it under Compliance → Overview
Improvements
Inspection bookingUpcoming inspections are booked and vendors chased automatically.
Site viewCompliance status by site sits next to open jobs on the facility dashboard.
RemediationDecisions on flagged properties always stay with your team.
Early access8 Sep 2026v0.6
Buyer inquiries and reservations
Buyer change requests
Handover packs per unit
Lease abstraction and critical dates
Investor and owner reporting

Project Developers and CRE, in early access

Major features

Developer workflows

Buyer inquiries, reservations, change requests and handover run as one lifecycle per unit, from launch day to keys.

Find it under Solutions → Project Developers and CRE

Commercial real estate workflows

Lease abstraction, due diligence data rooms and covenant reporting, with every extracted figure linked back to its source page.

Find it under Developers and CRE → Commercial
Improvements
Early access termsShaped with design partners; scope agreed per firm before go-live.
Source linksExtracted dates and amounts open the exact clause they came from.
Product25 Aug 2026v0.5
Brokers and Lynt Broker CRM merged
One inbox for every portal and channel
Viewings booked and confirmed
Approvals before anything leaves
Full history on every lead

Real Estate Brokers, now one product

Major features

Brokers and Lynt Broker CRM, merged

Broker offices now see one product page and one set of workflows. Lyntcube runs on top of the CRM you already use, or acts as your CRM if you do not have one.

Find it under Solutions → Real Estate Brokers

One inbox for every inquiry

Portal leads, email, web forms and WhatsApp land in a single queue. Each inquiry is answered, qualified and matched to the listing within minutes, in the sender’s language.

Find it under Brokers → Inquiries
Improvements
Viewing schedulingProposed slots respect the agent’s calendar and the property’s access rules.
Approval rulesOffers, price statements and mandate replies wait for a human by default.
Audit historyEvery message and status change is logged against the lead.
Product11 Aug 2026v0.4
Entered once
Written to every system
PMS, accounting and DMS in sync
Conflicts flagged
Documents filed

System glue: one change, every system

Major features

Data sync across your tools

A change entered once, such as a new tenancy or an address update, is written to your PMS, accounting, DMS and portals.

Find it under Platform → How it works

Conflict checks

When two systems disagree, the difference is flagged for a person to decide instead of being overwritten.

Find it under any case → Activity
Improvements
Works without APIsWhere a system has no usable API, the Computer-Use Layer updates it on screen.
Document filingContracts, protocols and certificates are filed to the right record.
Tenant onboarding and offboardingA new tenancy or a termination updates every connected system in one go.
Product28 Jul 2026v0.3
Request classified
Urgency scored
Property matched
Right person assigned
Reason recorded

The intelligence layer: understand, prioritise, route

Major features

Understand every request

Each call and message is classified by type, property and tenant, whatever channel it came in on.

Find it under Platform → How it works

Prioritise and route

Urgency is scored using your rules, and the case goes to the right person or vendor with a short reason.

Find it under Settings → Routing rules
Improvements
Your rules, not oursRouting follows the responsibilities and vendor lists you already have.
Learns your portfolioBuildings, units, contacts and contracts are matched automatically.
Explained decisionsEvery classification shows why it was made, so your team can correct it.
Product14 Jul 2026v0.2
Email received
WhatsApp message
Portal request
One thread per case
Reply drafted

Conversations: email, WhatsApp and portal messages

Major features

One inbox for every channel

Emails, WhatsApp messages and portal requests land in one place and are grouped into a single thread per case.

Find it under Inbox

Replies in your tone

Agents draft and send replies in the language the tenant wrote in, following the templates and tone you set.

Find it under Settings → Templates
Improvements
Attachments readPhotos, PDFs and forms in a message are read and attached to the case.
No duplicate casesA tenant writing on two channels about the same issue gets one case, not two.
Follow-upsIf a tenant goes quiet, a polite reminder goes out on the channel they used.
Launch1 Jul 2026v0.1
Call answered
Caller identified
Issue understood
Case created
Team notified

Lyntcube v0.1: voice agents answer the phone

Major features

Voice agents, 24/7

Tenant and owner calls are answered day and night, in German and English, with the caller identified and the request captured.

Find it under Channels → Phone

Call summaries

Every call ends with a short written summary and the next step, attached to the right property and tenant.

Find it under any case → Activity
Improvements
Handover to a personUrgent or sensitive calls are passed straight to the on-duty person, with context.
Your own numberKeep your existing office number; calls route to the agent outside hours or on overflow.
Call recordingsRecordings and transcripts are stored with the case, where your policy allows it.
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